At Saloura, your satisfaction is our top priority. If you're not entirely happy with your purchase, we're here to help.

✅ Returns

• Items can be returned within 7 days of delivery.

• To be eligible, items must be unused, in original packaging, and in the same condition that you received them.

• Certain products (e.g., cosmetics, personal care items, or customized goods) may not be eligible for return due to hygiene or personalization.

❌ Non-Returnable Items

• Sale or clearance items

• Used or damaged products

• Items without original packaging

🔁 Exchanges

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at support@salourashop.com.

💵 Refunds

• Once we receive your returned item, we will inspect it and notify you.

• If approved, the refund will be processed to your original method of payment within 7–10 business days.

📦 Return Shipping

• Return shipping costs are the customer’s responsibility unless the product was defective or incorrect.

For assistance, email us at support@salourashop.com.